Terms and Conditions

GENERAL

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, which may be updated by us from time to time.

CUSTOMS & DUTIES (IMPORT TAXES)

Please find out about import taxes in your own country before buying. You need to pay for customs import duties in case that occurred for certain goods. Customs is a Government agency regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It’s always buyer’s responsibilities to clear customs and pay the relevant custom duties. Paying for an item does not mean you pay for Your Country’s import taxes if this occures.

PROHIBITION

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users;

The Parties

1.1. Seller / Service Provider

  • Name of legal entity: TurkishBOX Tekstil İthalat İhracat Sanayi ve Ticaret Limited Şirketi
  • E-mail: info@turkishbox.com
  • Address: Mercan Mah. Fincancılar Cad. No:18 İç Kapı No: 4B09 34116 Fatih/İstanbul
  • Tax ID: Hocapaşa V.D. 8711106669
  • Phone: +90 (212) 520 0898

1.2. Purchaser/ Customer

A user who purchases goods or services through vendor owned

www.turkishbox.com

Subject

The subject of this contract is the protection of the Consumer No 4077 with respect to the presentation of the service/product that the PURCHASER has ordered from the SELLER’s www.turkishbox.com website in electronic form And to determine the rights and responsibilities of the parties in accordance with the provisions of the Regulation on Distance Agreements.

PURCHASER agrees that the SELLER has given all the preliminary information about the service subject to sale in the form of sales price, payment type, etc. including all kinds of contact information, characteristics of the service / services subject to sale and tax, and accepts and declares that the order is given on such terms. www.turkishbox.com Web site is an integral part of this contract that the invoice for the preliminary information and actual shopping.

Contractual Service / Payment Information

The services/products that have been paid in electronic form and ordered and the billing information for the PURCHASER are as follows. The PURCHASER agrees that the information provided below is complete and accurate.

General Terms and Conditions

4.1. RECEIVER acknowledges that the main items of the products shown at the INTERNET SITES are the information about the basic qualities, the selling price and the form of payment and the preliminary information about the service and that they give the necessary confirmation for sale in the electronic environment.

Rights and Obligations of the Seller

5.1. SELLER, Law No. 4077 on the Protection of Consumers and Related to Distance Agreements

Accept and undertake to fulfill its obligations under the provisions of the Regulations completely outside of force majeure.

Receiver’s Rights and Obligations

The PURCHASER agrees and acknowledges that he has read and understood the information from the website www.turkishbox.com, which contains precautions against possible situations, precautions and payment terms with the services.

Order / Payment Procedure

Order: After the service which the purchaser wants to purchase confirms the TL including VAT, the process starts from POS of the related bank card.

Payment:

In www.turkishbox.com, the sales prices of services are collected via wire transfer via Virtual POS. The credit card information used for payment made via virtual POS is encrypted with SSL technology; the system offers the necessary infrastructure to provide privacy and security. Users who do not want to make payments via Virtual POS can also make the payment of the services via money order / EFT. The PURCHASER can make a call via any bank. If the payment is made through EFT, the obligation to provide the service is taken into consideration when the payment goes to the account of SELLER.

Procedure for Product Returns, Service Cancellation and Withdrawal

Product / Service Return:

The PURCHASER shall have the right to withdraw from the contract without any justification and without penal terms within everytime after the product has been shipped. The right to withdraw starts from the day the product / service is activated / shipped.

Requests for the return of products / services must first be communicated to customer service. In the case of payment made by credit card, the seller pays or deducts the payment to the bank. The refund conditions for each bank regarding the refund period of the credit card replies are valid.

Confidentiality

Any information that belongs to this contract with the PURCHASER shall not be shared with third parties except for administrative / legal obligations. In forensic investigations, the SELLER has to share the information requested with the relevant authorities.

Purchaser credit card information is not stored in any way. This information is used to securely transmit the information to the relevant bank at the time of collection and it is deleted from all data after this process.

The information such as the e-mail address, mailing address and telephone belonging to the PURCHASER shall only be used by the SELLER in order to inform the PURCHASER (promotion, new service promotion etc.).

Our respect,

www.turkishbox.com